Please enter your Serial Number. On Desktop CNC machines this can be found on a small sticker on the back of your milling machine. For AxiDraw V3 series machines (including V3/A3, V3 XLX, V3/B6 ), the serial number is on the back of the machine, opposite the word "HOME", starting with a label "SN: " If you don't have immediate access to the Serial Number, it will be required to solve your issue and we request you try to gain access to this number as soon as possible.
Please describe the issue you're experiencing.